On Leadership

Joycelyn Phang

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A Monthly Curated Newsletter

Leadership is the act of guiding a team or individual to achieve a goal through direction and motivation -- and there is a leader in all of us. This issue contains insightful resources and pointers that touch on the various under-talked about but important aspects of leadership. I hope this inspires us to not just exercise good leadership in our daily lives as individuals and organisations, but more importantly, help us get through and thrive even in difficult times.

Build Your Reputation as a Trustworthy Leader

People’s expectations and definition of trustworthiness are broadening for leaders, and it takes a lot to gain that trust. The author offers four research-based practices for leaders to master to earn and keep the trust of others. If you hope to enjoy a career of great influence and impact, start by cultivating a trustworthy reputation.

Adam Grant on leadership, emotional intelligence, and the value of thinking like a scientist

In Adam Grant's latest book, 'Think Again: The Power of Knowing What you Don’t Know', he makes the case for greater flexibility in our views—and offers tactics for leading discussions that may help others do the same. This conversation was part of a new discussion series for McKinsey partners and clients called "Modern Leadership," which is designed to explore new dimensions of leadership with experts and leading thinkers who can help strengthen, challenge, and stretch our ability to build resilient teams and thrive in uncertain times.

How to discover your ‘why’ in difficult times | Simon Sinek

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Proudly Brought to You I seek to reach out to people who believe in safeguarding the interests of their loved ones. Let me know if I can be of help to someone you know or care about. We can make a difference to lives when it matters most. Cheers.
Joycelyn Phang

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Testimonials and Referral Notes

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Yi Qing, Clinic assistant

很庆幸能遇到Joycelyn，以前对保险一窍不通，听了她的解释后就完全明白了👍🏻 她会先了解每个人的情况才给出适合的计划，全程沟通也不会让人觉得压力，真的非常推荐！感恩🫶🏻

Pey Jiann, Auditor & Kang Ying, Teacher

I am happy to share my insurance journey with Joycelyn. From the beginning, she has shown a high level of responsiveness and dedication. Anytime I had a question or concern, she was quick to respond, providing clear and detailed answers, no matter the time of day. In addition to her professionalism, Joycelyn is genuinely friendly and approachable. She makes me feel valued and confident in my decisions. It’s evident that she cares about helping her clients find the best possible solutions. I am satisfied with the level of service Joycelyn provides, and I highly recommend her to anyone looking for an insurance agent who is dedicated, flexible, and a pleasure to work with.

Eileen Ong, Admin

Glad to know Joycelyn from my colleagues. Well preparation everytime we met, in summarizes my current financial plan and insurance plan for my future. Joycelyn is very professional and make sure every details of the plan and policies is clear and understood. Not like traditional cognition, but giving appropriate revisions in choosing suitable health insurance. Will definitely recommend her to my friends who is tend to purchase any health insurance to keep their life secured!

Andrew, Engineer

Joycelyn is a very professional and friendly Individual that presents her thoughts on insurance well. She's not hesitant to answer any doubts and is willing to explain any misunderstood concepts.

Geraldine, HR personnel

I was referred to Joycelyn by a friend as I had the intention to review my insurance policies and the premiums I was paying. Joycelyn was attentive to understanding my concerns; and suggested appropriate revisions to my policies. The summary overview she compiled has helped me to have a better knowledge of my insurance coverage. I am glad to have her help me reassess my policies and needs for a more holistic approach to my coverage.

Set Fun, Operator

我认识Joycelyn 有好几年了，一直以来她无条件地为我们一家大小服务，我本人就是欣赏她一流的服务精神，办事很有责任感，每当遇到困难时找Joycelyn 就对了她都会一一为你们解答，所以就介绍了她给我身边的亲戚朋友，也希望她能够为她们解决困难及展现出她一流的服务态度，好料就是要介绍给大家。